About Philippines Business Unit

Chainyard Philippines OPC was established to provide top talent to IT companies so the companies can focus on what they do best.

Chainyard offers talent search and outsourcing services such as back-office support in human resources, payroll, accounting, customer service, information technology, etc.

Our Vision

be a preferred employer and partner in the outsourcing industry

Our Mission

To create a workplace of growth, fun, and fulfillment

How we help clients?

We provide consulting and managed services as well as workforce solutions for global and local IT organizations.

Outsourcing services

We are an expert in providing resources across all technologies and verticals. Our team of experts have decades of combined experience in the outsourcing industry. Make the right choice, talk to us.

Talent Search

Looking globally for the right talent to support your business? Are you looking for people who can help build your business and keep it running smoothly? If you prefer to manage your own team directly, we can search for the right talent for you.

Customer Service

You want to make sure you are well represented while inquires and support requests are done in an efficient and timely manner – the way you’d like to be treated. Need to make sure your customers are well supported? Talk to us.

Back-office Support

HR services, Payroll, Accounting – Your people are your number one asset. Do you need help in making sure they are happy and productive in a great work atmosphere? We got you covered.

Social Media Management

As social media becomes the norm in engaging your target audience, you need the right talent and team to strategize and consistently promote your product and communicate who you are. We’ve got your back.

Copywriting

Talk to your desired audience to communicate that you understand their needs. Let us help you assemble the talent you need to persuade your market.

Managed services

Focus on growing your business while we look after your most important resource – your people. We are experts in Operations, Performance Management, and Talent Development. Contact us.

Why join Chainyard Philippines OPC?

People Oriented

We practice open door policy where management is open to employee’s questions, complaints, suggestions and challenges. They are valued and recognized because we believe that it can lead to a positive change in the organization.

Cohesiveness

We work together to contribute to the overall success of the team. Together we create synergy and we treat each other as a family.

People First Philosophy

Management cares about our welfare. They communicate with us regularly and care about our mental health.

Leadership and Management Support

Management recognizes that their employees are the driving force of their company. As such, employee welfare is promoted through engagement activities as well as other employee centered programs.

Testimonials

The job offered to me is a big help in my career. This is the first time that I experienced a generalist role and it helped me explore other facets of HR which developed my career. I am very honored that Chainyard Philippines OPC helped me experienced this kind of opportunity.

Chainyard Philippines OPC is very accommodating and responsive to the needs, queries and concerns of the employees. I got enough support from them even if we are in different places (work from home set up). I definitively recommend Chainyard Philippines OPC to other applicants.

Hyacinth Tabuzo

HR Generalist, B4

The leaders are helping us if we have problems with our tasks. We find time in getting to know our team with Chainyard during townhall meetings even if we are busy with our clients. I am assigned in a client that has a good working environment, my co-workers are helpful and it helped me enhanced my communication skills. I do recommend Chainyard as an employer because they have a good relationship to its employee.

Joremie Ronquillo

CSR, B4

What I like about my stay in the company is that they create a healthy communication. They are very open and warm. They are great communicators and motivators. They listen to us and make us feel that we can always be transparent to them. They have a positive and supportive environment.

Judy Ann Dayot

EDM, B4

One of the best companies that I’ve worked with. They will give you a job that is suited to your skills. The management are very close to the employees. They provide good salary offer and services to the people. Employees are given opportunities to speak with their opinion. They also take care of our mental health.

Jennifer Rose Anis

Recruitment Coordinator, B4

Our Leadership Team

Sai Nidamarty

Co-founder and Chief Executive Officer

Sai is a seasoned global business leader in information technology with more than 20 years of IT consulting and business development expertise. Sai has played a key role in Chainyard’s growth and development by providing vision, strategic direction and envisioning new service offerings for clients.

Sri Mudunuri

Co-founder and President

Sri is a co-founder of Chainyard and has played a significant role through the genesis of Chainyard’s consultancy and outsourcing businesses. Her dynamic and visionary leadership style, complemented by her expertise in strategic planning, has helped make Chainyard what it is today.

Sesha Agnihotram

Vice President – Global Delivery

Sesha Agnihotram leads Chainyard’s Global Delivery. He is an accomplished IT professional with more than 25 years of industry experience. He has worked with enterprise customers globally. Sesha is passionate about helping Chainyard’s customers improve the experience of their end customers.

Luis Phillip Tan

Country Manager – Operations Consultant

Worked in a variety of industries including healthcare, learning and development, manufacturing and outsourcing.Occupied leadership roles including as the general manager of multiple site outsourcing services provider in the Philippines.Possess a degree in Industrial Engineering.

Marjorie May U. Teh

Client Success Manager – PH Operations

A people person with 15 years of experience in the BPO Industry. A tenacious problem solver and customer service champion. Previous roles include Training, Sourcing and Recruitment, HR, Operations Manager.

Ritchie M. Bachini

Finance Manager – PH Operations

Total of 21 years of work experience in the field of Finance & Accounting in Private Industries Proficient in project implementations of accounting systems and controls Competent in Financial Planning, Budget Management, Cost Accounting, Accounts Receivable, Accounts Payable, Payroll, Taxation, Reports Management and Data Analytics. Has vast experience in Information Technology, BPO, Consulting, Real Estate, Construction, Agricultural Industries.

Join us. We’re hiring.

Be part of our family. We are constantly looking for people who are hardworking and willing to learn. Feel free to send your resume to
[email protected]

Responsibilities Include

    • Receive inbound calls from employees and answer questions, as well as question participants to obtain full understanding of what information is being requested.
    • Educate callers on client processes whenever necessary.
    • Document all calls, emails and chats with regards to employee’s inquiries accurately using Call Tracking System.
    • Provide quality customer service on every call.
    • Communicate clearly and effectively with employees.
    • Performs other tasks as required.

Job Specifications

    • Excellent oral and written communication skills Developed computer skills – Word, Excel, Explorer, etc.
    • Excellent Customer Service Skills
    • Professional Phone Manner.
    • Commitment to Contact Center Success.
    • Ability to handle multiple tasks.
    • Ability to adhere to all organizational policies and procedures.

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Employees in this specialty cover accounts receivable collections as well as handling of bankruptcy and litigation activities. People in this specialty are responsible to maintain client relationships by supporting the accounts receivable fulfillment process, taking ownership of accounts receivable problem resolution, collecting open receivables, accurately handling processing/transaction requirements, applying effective research techniques, and promoting client satisfaction and sales productivity. Execute defined accounts receivable processes, in line with business controls and business objectives. Reconcile A/R files and resolution of disputes. Perform e -invoicing, manual invoicing, and tax credit handling.

Duties and Responsibilities:

        • Organize and execute collection of assigned AR portfolios.

Review and monitor daily AR position and identify the most efficient mode (via phone, visits, emails etc.) of liaising with clients for timely settlement. Reconciliation of accounts where necessary. Resolves inter-company and client issues, escalate where appropriate. Issue collection notices, demand letter, late payment fees as appropriate. Identify invoice disputes and take appropriate actions with IBM Account team to resolve disputes. Take action to write-off bad debts as appropriate. Collate documentation for refunds and write-offs and provides first level review. Ensure all customer details are kept current in the relevant database. Ensure any adjustments, journals, credits are applied correctly as per client direction. Ensure adherence to Business Controls and compliance to procedures and ensures controls targets are met. Identifies opportunities for process improvement.

Job Requirements and Qualifications include the following:

    • With Bachelor’s Degree in Finance Course
    • 1-3 Years of experience in Accounts Receivable

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Duties and Responsibilities:

    • Provide Introduction Call for New Applicants.
    • Remind candidates to complete profile information and pending assessments.
    • Contact applicants and hiring managers to coordinate and schedule interviews.
    • Confirm attendance for HM Interviews.
    • Generate and send offer letters/packages (internal only).
    • Final Offer Calls for Hired candidates.
    • Keep Applicant Tracking System (ATS) updated at all times.
    • Perform other miscellaneous duties as required by management.

Job Specifications:

    • Possess at least a Bachelor’s/ College Degree, preferably Psychology/ Human Resource With 1-2 years of experience in recruitment.
    • With good communication skills in English.

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Duties and Responsibilities:

    • Reviews and processes journal entries.
    • Performs account reconciliations and reports based on agreed deadlines with the client.
    • Performance directly contributes to the delivery of Key Performance Indicator (KPI) which measures how the activities are based on agreed targets.
    • Provides support to continuous improvement initiative.
    • Performs ad-hoc tasks as identified by the Team lead.

Job Specifications:

    • Excellent communications skills
    • College graduate, BS Accountancy/ Computer Management and Accounting/ Financial Accounting graduate, General Accounting.
    • Open to CPA fresh graduates, non-BS Accountancy/ Computer Management and Accounting/Financial Accounting graduate but with general accounting experience.
    • Can answer general accounting questions on Financial Statements.

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The HR Service Administrator is an integral part of IBM and HR. Your goal is to create an outstanding employee experience for IBMers by delivering HR-related services and supporting our employees as they support our customers and clients. Help IBMers to build their career by providing them with a personalized experience. In this role, you can be part of a team that works with all areas of our global organization and is empowered to achieve goals that align with IBM strategy.

Duties and Responsibilities:

    • Dispatching work requests and cases.
    • Dispatching transactions while identifying correct owners.
    • Monitoring and closing of dispatched transactions.
    • Tracking of work requests, cases and transactions received and dispatched.
    • Performing simple transactions.
    • Performing volume driven transactions.
    • Make decisions based on document business process.
    • Perform controls and peer to peer validation.
    • Compilation and processing of transactional Payroll Data. This requires teaming/ collaboration with other teams that deliver payments/ deductions via payroll.

Job Specifications:

    • Possess at least a Bachelor’s/College Degree, Psychology/ Human Resource Management, Business Studies/ Administration/Management or equivalent Proficient in Microsoft Office applications such as Word, Excel & PowerPoint.
    • Above average to excellent communication skills.
    • Entry Level/ Fresh Graduate.
    • Amenable to work on a client-based schedule (Day, Mid, Night Shift)
    • Preferred Technical and Professional Experience.
    • Knowledge of and experience with SAP, Peoplesoft, and other HRMS applications is an advantage.

Apply Now

The HR Service Administrator is an integral part of IBM and HR. Your goal is to create an outstanding employee experience for IBMers by delivering HR-related services and supporting our employees as they support our customers and clients. Help IBMers to build their career by providing them with a personalized experience. In this role, you can be part of a team that works with all areas of our global organization and is empowered to achieve goals that align with IBM strategy.

Duties and Responsibilities:

    • Has the responsibility to process simple HR transactions.
    • Handle simple queries through calls, chats and emails.
    • Transactions include payroll, compensation & benefits, data entry.

Job Specifications:

    • EXPERIENCE – 3 to 4 years experience. Experience and working knowledge in key functional processes. Awareness of business activities.
    • COMMUNICATION/ NEGOTIATION – Exchanges information, ideas and concepts. Requires negotiation to achieve coordination.
    • PROBLEM-SOLVING – Use advanced technical knowledge to perform and apply new technical procedures to the business processes. May recommend improvements to existing technical procedures based on understanding of new technologies.

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Duties and Responsibilities:

    • Cover the end-to-end cycle of order to cash – from purchase order/ Service request receipt up to the resolution of post-shipment issues raised by the customer. The role requires high coordination, time management and multi-tasking skills.
    • Serve as liaison between the client and the client’s customers.
    • Review purchase orders and contracts in compliance to the global process and/or country specific requirements.
    • Responsible for maintaining the customer master data – creation, amendments and deletion.
    • Support reporting requests (scheduled and ad hoc) and provide requested order information to the client and client’s customer such as order ETA, shipment status and invoice related-queries.
    • This role will let you improve your Finance and Accounting skills and business knowledge to directly contribute to the delivery of Key Performance Indicator (KPI) which measures how the activities are based on agreed targets.
    • You will have the opportunity to support continuous improvement initiative, provide training, education to junior team members, learn new process from the client or third party, and understand Exception, create DTP & Amend DTP with updates.

Job Specifications:

    • Bachelor’s Degree in Finance, Accounting or other Business-related course.
    • Good understanding of Accounts Receivables (AR).
    • Ability to work independently, prioritize tasks, manage multiple priorities and tight deadlines.
    • Ability to work accurately with numbers.
    • Good communication skills, at least in written English.
    • Proficient in using MS Excel.

Apply Now

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